Welcome to AIDoctorsPortal. We appreciate your choice to use our Scribe Application. Understanding that flexibility is key for our clients, we have outlined our cancellation and refund policy below.
Cancellation Policy : Subscription Cancellation: You may cancel your monthly subscription to AIDoctorsPortal Scribe Application at any time. Cancellations will be effective at the end of the current billing cycle.
How to Cancel: To cancel your subscription, please log in to your account on www.aidoctorsportal.com and follow the steps in the 'Subscription' section. Alternatively, you can contact our customer support team for assistance
Confirmation of Cancellation: Upon successful cancellation, you will receive an email confirmation. Please keep this for your records.
No Cancellation Fees: We do not charge any fees for cancelling your subscription.
Refund Policy
Refund Eligibility : Refunds are applicable only for the initial subscription month. If you are not satisfied with our service and wish to cancel within the first 14 days of your subscription, you are eligible for a full refund.
Refund Process : To request a refund, please contact our customer support team at refund@aidoctorsportal.com within the first 14 days of your subscription. The refund will be processed to your original method of payment within 7 working days, depending on your card issuer's policies.
Pro-Rated Refunds : After the first 14 days, we do not offer pro-rated refunds for cancellations that occur mid-month.
Non-Refundable Periods : Monthly subscriptions are not eligible for refunds beyond the first 14 days, except in special circumstances at the discretion of AIDoctorsPortal management.
Service Usage : Refunds are not available for months where the service has been used.
Exceptions : In exceptional circumstances, such as a significant service failure on our part, we may provide a pro-rated refund for the month during which the issue occurred. This is determined on a case-by-case basis.
Changes to the Policy :
AIDoctorsPortal reserves the right to modify the cancellation and refund policy at any time. Changes will be effective immediately upon posting on our website.
For any queries or assistance with cancellations and refunds, please contact our customer support team at at Tel: +1 (512) 961-7170, Email : scribe@aidoctorsportal.com .